Digital transformation of the in-person consultation
With Glance, you can build a digital channel for connecting customers with your company’s experts and advisors. Consider it “expertise on-demand!” Someone is going to disrupt your market… shouldn’t it be you?
Deliver Expertise On-Demand
When your experts and advisors can conduct customer consulting sessions digitally, instead of by in-person meetings, everyone wins. Customers prefer the convenience of doing business digitally. And enterprises appreciate the scale and efficiency gains of digitally transformed business processes.
Glance-enabled consulting sessions help you deepen customer relationships and grow revenue. Deliver fee-based consultation services via visual engagement. Grow your customer’s portfolio with advisory selling.
Higher customer satisfaction, loyalty, and lifetime value
Offer your customers elegant, white-glove digital customer engagements that increase customer satisfaction, loyalty, and lifetime customer value.
Efficiency gains from digital transformation
Glance “expertise on-demand” sessions can bring the same transformational efficiency gains experienced decades ago with online shopping and bill-paying. The time and technology is right for the digital transformation of in-person consulting!
What our customers are saying
Forrester analysis of Glance clients shows breakeven in 6 months, 396% ROI after 3 years.
- Shorter average handle time
- Lower call center staffing costs
- Higher first call resolution
- Higher customer loyalty and lifetime revenue
Glance makes customer consultations less taxing for Intuit
Glance empowers Intuit tax experts to deliver in-app guidance to TurboTax® customers.