Increase App Usage & Transactions
It turns out the most powerful thing you can build into your app is a human.
Many apps fail to achieve their business objectives because they lack in-app support functionality when users get stuck. Add Glance to your app and you’ll add the power of real human connections.
Increase App Usage & Transactions
When app users are able to connect with support agents, in the moment, within the app, the entire experience is transformed: Deeper and more sophisticated app usage; more in-app transactions; improved customer satisfaction.
Higher transaction completion rate
Glance is proven to “rescue” transactions that otherwise would have been stalled or failed completely. When agents can visually engage with users at the right moment, more transactions reach completion.
Higher user satisfaction
Glance helps you convert frustrated users into raving fans, building lifelong customer bonds. Service and support engagements that include Glance are proven to result in higher CSAT and NPS scores.
Stickier users
Well-supported users are more likely to become “power users,” more likely to rate your app higher, and less likely to churn.
