A face is worth more than a thousand words.
Nothing says, “I’m here for you” better than seeing the friendly face of your agent, creating real human-to-human bonds, and driving measurably higher CSAT and NPS scores.
Forrester analysis of Glance clients shows breakeven in 6 months, 396% ROI after 3 years.
- Shorter average handle time
- Lower call center staffing costs
- Higher first call resolution
- Higher customer loyalty and lifetime revenue
Glance makes customer consultations less taxing for Intuit
Glance empowers Intuit tax experts to deliver in-app guidance to TurboTax® customers.