The internet is a lonely place. Customers are accustomed to self-service to address basic questions and support issues, but there comes a point where they need a personal touch to finish a transaction.
Envision a better way to engage customers and prospects online – visually, instantaneously, and securely.
At Glance, we humanize the online experience customers have with your brand. Our omni-channel platform seamlessly blends your existing voice and chat functionality with visual engagement solutions with actionable intelligence from your CRM. This empowers your customer service, technical support and sales teams to expedite knowledge transfer and produce better results.
Powerful visual technologies allow you to collaborate instantly with customers anywhere, anytime and across any device.
Glance provides integrated solutions that bring customer experience to a new level.
Collaborate with your customers while they’re on your web site.
Present instantly with no downloads, plugins or apps required.
Let customers see your agents to build trust and confidence for a faster resolution.
Want to discover what Glance visual engagement solutions can do for you?
Contact us today to figure out which Glance solutions are best for you!