Mobile App Sharing
Give users of your mobile app the support experience they deserve.
App users can launch an in-app video chat support session. Your support agent joins the user in the app, helps the user get unstuck, rescues transactions, and turns frustrated app users into raving fans.
Beyond Mobile App Sharing: The Glance Visual Engagement Platform
Add Agent Video to Mobile App Sharing
When customers can see the friendly face of the agent during your sharing session, it humanizes your brand, diffuses tense interactions, and builds trust.
Deliver a consistent, premium visual engagement experience for agents and customers across all your digital customer touchpoints: browser, desktop, and mobile.
Visual engagement breakeven in under six months. 396% ROI after 3 years.
- Shorter average handle time
- Lower call center staffing costs
- Higher first call resolution
- Higher customer loyalty and lifetime revenue
Glance makes customer consultations less taxing for Intuit
Glance empowers Intuit tax experts to deliver in-app guidance to TurboTax® customers.