The internet is a lonely place. Customers are accustomed to self-service to address basic questions and support issues, but there comes a point where they need a personal touch to finish a transaction. That’s when a personalized customer experience becomes key.
Envision a better way to engage customers and prospects online – visually, instantaneously, and securely.
At Glance, we humanize the online experience customers have with your brand. Our omni-channel platform seamlessly blends your existing voice and chat functionality with visual engagement solutions that can leverage actionable intelligence from your CRM. This empowers your customer service, technical support, and sales teams to expedite knowledge transfer and produce better results.