Find Out What Benefits Glance Can Bring To Your Enterprise

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Lower Average Handle Time (AHT)

Reduce the time it takes to understand and resolve customer problems.

Higher First Call Resolution (FCR)

Resolve customer problems the first time… so they don’t need to call back.

Higher Customer Satisfaction (CSAT)

Customers are happy when they feel understood, when digital engagements go smoothly, and when their problems are solved.

Higher Net Promoter Score (NPS)

Happy customers are more likely to recommend your brand.

Higher Employee Satisfaction

Your agents, sales reps, trainers, and knowledge workers feel more empowered to do their job.

Lower Customer Effort

Make it easier for customers to do business with you.

Lower Employee Churn

Happier agents, sales reps, trainers, and knowledge workers stay in their jobs longer.

Opportunities to Upsell during support calls

Elegantly solving the customer’s problem creates a high CSAT moment and puts the customer in a buying mood.

Higher Brand Loyalty

Increasing customer satisfaction makes them more loyal to your brand.

Rapid ROI

Glance drives measurable improvements in efficiency and revenue that impact your bottom line.

Increase revenue

Create more opportunities to sell, and an elegant sales experience.

Rescue At-Risk or Abandoned Transactions

Be there for customers at the right moment to guide them through completion of complex digital transactions.

Improve Adoption of Digital Transformation

Guide customers and employees through their use of new digitally transformed processes.

Increase Effectiveness of Self-Service

Guide their use of new self-service tools once and they become stickier.

Disrupt Your Market With Digital Advisory Sales & Service

Deliver consultation and expertise digitally. Replicate the face-to-face experience, online.

Faster Sales Cycle

When the digital sales process is optimized, you will see deals close faster.

Close More Sales

Develop a frictionless digital sales process and close a higher percentage of your sales opportunities.

Effortless Sales Presentations & Demos

Launch sharing sessions with one click from within the CRM record for a frictionless selling motion.

Optimize the Sales Process

Automatic capture of demo session activity in the CRM allows managers to inspect that sales staff are conducting online meetings at the right time in the sales process.

Ensure Privacy & Security Compliance

Glance is engineered to comply with GDPR, PCI, HIPAA, and other privacy standards.

Ready to take the distance out of digital?

See how Glance enables real human connections in your digital space

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