Glance for SaaS/Technology

Offer your customers personalized assistance—online.

Guide your customers and cut through confusion.

Companies that do most or all of their business online can find selling to, onboarding, training, and supporting clients very challenging. It’s time to transform frustrated customers into empowered customers who can clearly understand which solutions will bring them the most value, as well as how to use those solutions to their greatest benefit.

Glance for SaaS/technology offers visual engagement tools such as cobrowse, screen share, agent video, mobile showcasing and more. These integrated visual engagement solutions enable agents to walk clients through complex processes as everyone is in the same room, instantly answering questions and teaching customers how to solve their issues rather than calling in time and again. The results include more upsells, fewer support calls, greater renewal rates, and a high improvement in customer experience.


Seeing the value of online engagement

When your customers are online, you need to be there too. Join thousands of other technology and SaaS companies in gaining these benefits.

 

Constant_Contact Glance Networks Inc CoBrowse Screen Sharing Optimize Sales Increase Sales Decrease Losses SalesForce Integration Marketing Solutions Glance for Technology Saas Solutions

60%

Reduction in time to convert customers to new products

Constant_Contact Glance Networks Inc CoBrowse Screen Sharing Optimize Sales Increase Sales Decrease Losses SalesForce Integration Marketing Solutions Glance for Technology Saas Solutions

18%

Increase in first call resolution

Constant_Contact Glance Networks Inc CoBrowse Screen Sharing Optimize Sales Increase Sales Decrease Losses SalesForce Integration Marketing Solutions Glance for Technology Saas Solutions

14%

Reduction in call handling time

 

It’s time to see your own benefits ≫

 
 

Discover how Glance for Technology and SaaS can revolutionize your organization.

Some of the biggest technology companies across the globe use Glance’s visual engagement solutions to create competitive differentiation, deliver growth through loyal customers, recruit newcomers who are looking for a compelling service, and boost the customer experience.

 

Glance Networks Inc CoBrowse Screen Sharing Optimize Sales Increase Sales Decrease Losses SalesForce Integration Marketing Solutions Glance for Finance Solutions

Be Where Your Customers Are

Collaborate with customers regardless of whether content resides in a browser, in the cloud, on a desktop, or on a mobile device. Increase upsells, speed onboarding, improve customer assistance, and increase customer clarity, via any device: computers, tablets, or mobile phones.

Let us show you how ≫

Glance Networks Inc CoBrowse Screen Sharing Optimize Sales Increase Sales Decrease Losses SalesForce Integration Marketing Solutions Glance for Finance Solutions

Bring Visual to Engagement

Build confidence and understanding by interactively viewing and controlling content in real time through integrated cobrowsing, screen sharing, agent video, and mobile showcasing. Mask sensitive information while agents connect with customers across a secure infrastructure.

Learn more ≫

Glance Networks Inc CoBrowse Screen Sharing Optimize Sales Increase Sales Decrease Losses SalesForce Integration Marketing Solutions Glance for Finance Solutions

Seamless Integration

Integrate your Glance solution with your other customer experience solutions, including Salesforce.com, LiveOps, SAP, Zendesk, your CRM of choice, chat, website, and more. Capture and send data for instant analysis and constant improvement.

See all our partners ≫

 
 

Featured Partner

Constant_Contact Glance Networks Inc CoBrowse Screen Sharing Optimize Sales Increase Sales Decrease Losses SalesForce Integration Marketing Solutions Glance for Technology Saas Solutions

“At Constant Contact, our customers are our top priority. When they need help, it’s our goal to get them an answer quickly—and the Glance for Salesforce visual engagement solution has been a great tool in helping us achieve that goal. It has improved our ability to resolve issues swiftly within a single call and deliver even more ‘wow’ experiences.”

Rick EdwardsPartner Implementation Manager, Constant Contact

 
 
 

Interested in what Glance visual engagement solutions can do for you?

Contact us to learn how you can get visual and move your customers into a brand new experience!

Call us at 1-888-945-2623 or contact us