Resource Library | Glance Networks

Featured Resource

eBook

2023 CX Trends & Predictions

Reflect on lessons from 2022 and see our predictions for 2023 CX trends. Post-pandemic, we’ve…

Case Studies

Case Study

Constant Contact

With Glance, Constant Contact service agents create "high CSAT moments" that they can capitalize on to upsell products and services to happy customers.

Case Study

Large Bank Case Study

By creating an omnichannel approach to their online banking experience, this leader in banking was able to retain current customers and focus on the growth of new customers.

Case Study

Axos Bank

Glance allows Axos agents to provide a frictionless experience when guiding customers through bill payments, fund transfers, and the completion of applications for bank products online.

Case Study

ConstructConnect

ConstructConnect implemented Glance to empower salespeople to launch demos from the CRM with one click, and automatically tracking the results of the demos on pipeline.

Case Study

Truckstop.com

Glance removed friction from Truckstop.com’s agent and customer interactions, resulting in shorter service calls, better user training, and happier customers.