
2023 CX Trends & Predictions
Reflect on lessons from 2022 and see our predictions for 2023 CX trends. Post-pandemic, we’ve…
Case Studies

Constant Contact
With Glance, Constant Contact service agents create "high CSAT moments" that they can capitalize on to upsell products and services to happy customers.
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Large Bank Case Study
By creating an omnichannel approach to their online banking experience, this leader in banking was able to retain current customers and focus on the growth of new customers.
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Axos Bank
Glance allows Axos agents to provide a frictionless experience when guiding customers through bill payments, fund transfers, and the completion of applications for bank products online.
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ConstructConnect
ConstructConnect implemented Glance to empower salespeople to launch demos from the CRM with one click, and automatically tracking the results of the demos on pipeline.
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Truckstop.com
Glance removed friction from Truckstop.com’s agent and customer interactions, resulting in shorter service calls, better user training, and happier customers.
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Intuit
Glance empowers Intuit tax experts to deliver in-app guidance to TurboTax® customers.
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10 powerhouse customer service stats every CX leader needs to know
Customer service is evolving. These stats will help you keep up. Competition is fierce. Customer...
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4 key trends & predictions for finance CX leadership in 2023
Meet customers where they are and boost your brand for the coming year. AI will...
Free PDF Download
2023 CX Trends & Predictions
Reflect on lessons from 2022 and see our predictions for 2023 CX trends. Post-pandemic, we’ve...
Continue Reading
Best practices in CX measurement
Understand your digital customer experience to target the right improvements. Accurately measuring CX can mean...
Continue Reading
The value of guided customer experience for SaaS companies
When it comes to SaaS (Software as a Service) providers, Guided CX solutions help company...
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Best practices in CX measurement
Improve customer experience in your digital spaces. Download the infographic to learn: Why to improve...
Free PDF Download