See the Glance Visual Engagement Platform in Action
View the many ways Glance can transform the experience of your digitally connected customers. Create digital interactions with your customers that rival in-person meetings. Guide customers to complete web and…
- Shorter average handle time
- Higher first-time call resolution
- Lower call center staffing costs
- Higher customer loyalty and lifetime revenue
Glance Unveils Advisory Services Program
Glance announced that usage of its visual engagement technology surged in the first half of 2019, exceeding 8 million sharing sessions.
Continue ReadingGlance Networks Reports Record Increase in Visual Engagement Interactions for YTD 2019
Glance announced that usage of its visual engagement technology surged in the first half of 2019, exceeding 8 million sharing sessions.
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Constant Contact Leverages Glance to Transform the Service Center into a Revenue Center
Businesses have been facing a quandary in recent years. The challenge is, how can they increase customer satisfaction, maximize efficiency, and extend brand loyalty in an era when costs...
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Cobrowse is cobrowse, right? Wrong!
The bottom line is, all cobrowse is NOT the same. There are different technical ways to create a cobrowsing experience...
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Salesforce World Tour Boston 2019: Visual Engagement Highlights
And that’s a wrap; Salesforce World Tour Boston has come and gone! Who knew that a one-day event in our own backyard could be so jam-packed with presentations and demos?...
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Podcast: How Visual Engagement Optimizes the Contact Center
Tom Martin, CEO of Glance Networks, sat down with Telecom Reseller’s Gary Audin at the Enterprise Connect conference in March to record a podcast about visual engagement in the contact...
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