Resources & Blog - Glance Networks Inc

Case Studies

Constant Contact

With Glance, Constant Contact service agents create "high CSAT moments" that they can capitalize on to upsell products and services to happy customers.

Case Studies

Axos Bank

Glance allows Axos agents to provide a frictionless experience when guiding customers through bill payments, fund transfers, and the completion of applications for bank products online.

Case Studies

ConstructConnect

ConstructConnect implemented Glance to empower salespeople to launch demos from the CRM with one click, and automatically tracking the results of the demos on pipeline.

Case Studies

Truckstop.com

Glance removed friction from Truckstop.com’s agent and customer interactions, resulting in shorter service calls, better user training, and happier customers.

Case Studies

Intuit

Glance empowers Intuit tax experts to deliver in-app guidance to TurboTax® customers.

Case Studies

MINDBODY

Glance helped MINDBODY knock down barriers to communication between agents and customers.

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eBooks, Whitepapers & Reports

Report: Aberdeen Report on Visual Engagement — The ROI of Customer Experience Excellence

In today’s digital world, online consumers are smarter than ever. Offering numerous channels is no...

eBooks, Whitepapers & Reports

White Paper: Do or Die Digital Banking, presented by American Banker

Download this American Banker white paper to learn why your digital banking app must create a great customer experience.

eBooks, Whitepapers & Reports

Report: Forrester — The ROI of Visual Engagement

Glance Networks commissioned Forrester Consulting to conduct a Total Economic Impact™ study. Forrester interviewed several...

Infographic

Infographic: Difference Between Cobrowse and Screen Share

Glance Networks' visual engagement solutions allow agents and customers to see the same thing online, instantly, for immediate positive impact on sales, customer service, customer support, and the overall customer experience...

Free PDF Download

eBooks, Whitepapers & Reports

eBook: Co-Browsing — Guide Customers to Grow Your Own Success

Customer service is rapidly evolving in today’s digital world. Products are often commoditized and your...

eBook

eBook: Do I NEED Visual Engagement Software?

Have you ever contacted customer support looking for help with a product or service, but...

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Videos, Webinars & Podcasts

Webinar Replay: Mobile & Digital App CX — How Visual Engagement Can Help You Win and Retain Customers

According to findings in the BAI Banking Outlook: Trends in 2020, about one-half of customers...

Video

Video: Glance In Action — Customer Care for Digital Apps

Learn how Glance can be used by customer service agents to guide customers through complex online transactions, such as applying for a loan on a mobile app.

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Video

Video: Glance for Finance Demo at Finovate 2019

Learn how Glance can be used by financial advisors to join customers in the banking app, present investment options, and guide them to transact and trade.

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