Datasheet: Glance For ServiceNow

Glance can be embedded into ServiceNow, enabling your agent to see the customer’s desktop, browser, or mobile app to quickly understand and resolve problems, offer guidance, or deliver advisory services.

  • Embed Glance into the ServiceNow CSM or ITSM module.
  • Agents can launch a Glance sharing session with a single mouseclick — no need for the digitally engaged customer to download anything.
  • Glance sessions are automatically logged, so it’s easy to track Glance’s impact on sales, case resolution, agent performance, or anything else you track in ServiceNow.

Click the link to download the Glance for ServiceNow datasheet.