White Paper: Do or Die Digital Banking, presented by American Banker

According to BAI research, about half of customers under age 55 would switch financial institutions for a better banking app.

Just having a digital banking app was once a competitive differentiator, but now it is table stakes. The winners for the hearts and minds of banking customers will be the financial organizations that deliver the best and most feature-rich digital banking apps. Laggards risk being left in the dust.

This white paper includes:

  • Trends and statistics that underscore the importance of having a great digital banking app
  • 7 keys to a great digital banking experience
  • A review of visual engagement functionality that enables bankers and service reps to join the customer in the digital banking app to help customers get un-stuck, guide navigation, shepherd transactions through to completion, and add humanity to the digital engagement
  • Security and privacy considerations to ensure smooth sailing through your InfoSec review

Fill out the form to download your complimentary copy of this white paper presented by American Banker.