10 powerhouse customer service stats every CX leader needs to know

Customer service is evolving. These stats will help you keep up.

Competition is fierce. Customer demands are skyrocketing. And the economy’s increasingly uncertain. These changes present new challenges for CX leaders and teams. So we’ve compiled 10 relevant (and surprising!) stats that illustrate today’s evolving customer service landscape. These statistics will help you better understand your dynamic role – and make informed decisions that delight customers and ignite growth. Download the infographic to learn the 10 customer service stats you need to know.