Videos, Webinars & Podcasts

28 results found for your search:

Webinar Replay: Mobile & Digital App CX — How Visual Engagement Can Help You Win and Retain Customers

According to findings in the BAI Banking Outlook: Trends in 2020, about one-half of customers...

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Video: What is Visual Engagement? Glance Interviewed by TMC at 2020 ITExpo

Tom Martin, CEO of Glance Networks, attended ITEXPO 2020 and had the opportunity to speak with Rich Tehrani, Editor-in-Chief at TMC.

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Podcast: Digital Relationships in the Age of COVID-19

Nicole Catchpole, Senior Analyst at Technology Business Research, and David Smith, Founder of InFlow Analysis, talk to Tom Martin, CEO at Glance, about engaging with customers and employees amid the COVID-19 pandemic.

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Podcast: Using UC to Reinvent Companies and Industries

In this podcast with Tom Martin, CEO of Glance speaks with Telecom Reseller and points out that digital transformation and AI, not only are upending the way companies organize their real-time communications, in terms of platform and process, but that they have the potential to create whole new ways to do business with their respective customer bases.

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Podcast: Glance Brings the Contact Center to the Screen

Tom Martin, CEO of Glance Networks, sat down with Telecom Reseller’s Publisher, Douglas Green, this month at ITEXPO 2020 in Fort Lauderdale, Florida. They recorded a podcast about visual engagement in the contact center.

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Podcast: How Visual Engagement Optimizes the Contact Center

Tom Martin, CEO of Glance Networks, sat down with Telecom Reseller’s Gary Audin at the Enterprise Connect conference in March to record a podcast about visual engagement in the contact center.

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