Podcast

8 results found for your search:

Podcast: Glance CEO Tom Martin on the Launch of Glance Video, and the Evolution of Guided CX, Podcast

Glance CEO Tom Martin discusses the significance of Glance Video, a new customer experience tool that enables businesses to deliver human-to-human guided assistance through the business’s digital property, such as websites and apps.

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Podcast: Getting help is often fraught with friction. It shouldn’t be.

Glance's CEO, Tom Martin, sat down with Adrian Swinscoe of Punk CX, to talk about the challenge of providing tech support to your parents over the phone, how their technology works, use cases and why they chose to ask Forrester to evaluate the impact of the application of their technology.

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Podcast: The Speed of Digital Transformation

Tom Martin, CEO of Glance, and Adam Proulx of CompTIA discuss how Glance has successfully transitioned from a small business screen share tool to a provider of omnichannel visual engagement solutions for some of the largest enterprises in the world.

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Podcast: Digital Relationships in the Age of COVID-19

Nicole Catchpole, Senior Analyst at Technology Business Research, and David Smith, Founder of InFlow Analysis, talk to Tom Martin, CEO at Glance, about engaging with customers and employees amid the COVID-19 pandemic.

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Podcast: Using UC to Reinvent Companies and Industries

In this podcast with Tom Martin, CEO of Glance speaks with Telecom Reseller and points out that digital transformation and AI, not only are upending the way companies organize their real-time communications, in terms of platform and process, but that they have the potential to create whole new ways to do business with their respective customer bases.

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Podcast: Guided CX Technologies Offers Partners Opportunities

In this podcast with Tom Martin, CEO of Glance speaks with Telecom Reseller and points out that digital transformation and AI, not only are upending the way companies organize their real-time communications, in terms of platform and process, but that they have the potential to create whole new ways to do business with their respective customer bases.

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It’s time to revolutionize your customer experience

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