Glance visual engagement solutions
Glance visual engagement solutions – cobrowsing software, screen sharing, and one-way agent video – can provide enterprises with such benefits as:
- Vastly lowering customer and agent effort
- De-escalating customer service calls
- Reducing call-backs by empowering customers to learn how to handle tasks
- Improving metrics like Net Promoter Score, Customer Effort Score, First Call Resolution, and Average Handle Time
Fill out the form or call us at +1 (888) 945-2623 to learn more today!