Glance Mobile Camera Share
Extend your vision using remote mobile cameras.
Glance Mobile Camera Share enables your agents to invoke the mobile device camera of connected customers or remote workers.
Use this functionality to harness the mobile camera for remote troubleshooting, diagnosis, or visual verification.
Common Use Cases
Visually verify customer identity during account creation. Host secure in-app video meetings to deliver digital consultation with the human touch.
Support customers and field service technicians using the mobile camera for remote trouble-shooting.
Enable consultations and therapy sessions via secure in-app video call.
Forrester analysis of Glance clients shows breakeven in 6 months, 396% ROI after 3 years.
- Shorter average handle time
- Lower call center staffing costs
- Higher first call resolution
- Higher customer loyalty and lifetime revenue