Carahsoft and Glance boost digital transactions for federal, state, and local governments
Citizens want the convenience of filing government paperwork, paying fees, and renewing licenses online, instead of waiting in long lines at government offices. Glance and Carahsoft work together to empower government workers to support online navigation and transaction conversion for constituents.
See the problem and offer guidance
Government staff can join website visitors in the browser, follow along from page to page, and guide their progress by highlighting on-screen content and navigation options.
Shepherd transactions to completion
Glance is proven to rescue transactions that would otherwise have been stalled or abandoned completely. Glance reduces errors and increases transaction completion rates.
“Get Personal” with constituents
Glance adds premium human-to-human engagement to digital transactions. It represents a perfect combination of digital transformation with human expertise. Glance is proven to increase customer satisfaction.
Security & Privacy
Glance is purpose-built for security and privacy compliance. The constituent’s private information can be masked from the view of the government staff. Data is encrypted in motion. And Glance can leverage SSO for secure authentication of agents.
Questions about integrating Glance?
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