Security and Privacy

Designed to Protect Everybody

Glance takes information security very seriously. We understand that maintaining the confidentiality, integrity, availability, and privacy of sensitive data is critical to your business and ours. Therefore, we’ve invested heavily in technology, personnel, and other resources to ensure the security of the data our customers have entrusted to our care, as well as our own company’s data.

Maintain Compliance

Maintain Compliance

Glance is certified to meet a broad range of requirements and regulations.

Reduce Risk

Reduce Risk

Permissioned-based access, SSL-encryption, and security masking protects sensitive data.

Minimize Attacks

Minimize Attack Surfaces

No proxies, cookie sharing, or third-party URLs, and your data is never at rest.

Free eBook: Finance and Visual Engagement

See how financial organizations use visual engagement solutions to provide guidance and diffuse frustration

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Glance Certifications

Glance has worked with a variety of institutions to ensure that we follow the appropriate protocols to become certified to meet a broad range of requirements and regulations. The Glance platform also benefits from the security and compliance measures of Amazon Web Services.

HIPAA

HIPAA

Glance provides a network that is suitable in helping our customers to meet the requirements of HIPAA Business Associates (BA) compliance for transmitted data.

PCI DSS Level 1

Glance maintains Payment Card Industry Data Security Standard (PCI DSS) Level 1 compliance verified by trusted third-party authorized auditors.

SSAE 16 SOC Type 2

SSAE 16 SOC Type 2

All Glance data centers are fully compliant with the SSAE 16 SOC Type 2 reporting requirements as defined by the American Institute of Certified Public Accountants.

EU-U.S. Privacy Shield

EU-U.S. Privacy Shield

Glance self-certifies to the EU-U.S. Privacy Shield designed to ensure the protection and appropriate handling of personal information from Europe.

Swiss-U.S. Privacy Shield

Glance self-certifies to the Swiss-U.S. Privacy Shield designed to ensure the protection and appropriate handling of personal information from Switzerland.

Free eBook: Healthcare and Visual Engagement

Discover how the best healthcare organizations use visual engagement solutions to streamline customer experience

Read Now »

The Glance Architecture

Our architectural choices reflect our mission to deliver an effortless visual engagement solution that is both reliable and secure. Our goals are to minimize the attack surfaces and NEVER capture, transfer, or store personally identifiable information (PII). Therefore, our solutions:

  • Do not use proxy services of any kind, including servers or third-party URLs
  • Do not use cookie sharing or cookie session information
  • Do not require downloads software, plug-ins, or onsite installs, nor do they need Java, Flash, or WebRTC to run
  • Do not transfer PII to Glance or anywhere else
  • Always encrypt data (session content) when in motion
  • Never store any data (session content); data is never at rest
  • Leverage SAML/SSO and Active Directory

See how Glance can transform customer engagement

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