Screen Share

Share your insights — not just your screen

Share your presentations and demos with customers in real time or pass control to customers and view what they’re seeing on their screen. It’s the perfect solution for online sales or support.

Show your screen to customers — no download required

No screen share solution is faster to launch, easier to use, or more universally compatible. Share your screen instantly with no download or installation required. That’s a frictionless experience for the agent and customer.

Ideal for advisory selling

Launch a quick sharing session with your prospect and deliver a killer demo or a presentation to help you close the sale. Glance shortens the sales cycle and improves the close rate.

Ideal for support and troubleshooting

Pass control to customers and allow them to show their screens. Use remote control to navigate, and manage configurations on the customer’s computer. Glance is proven to improve case resolution and reduce handle time.

Frictionless agent workflow

Glance is integrated with your CRM. Your agents can launch a sharing session with the click of a button right from the contact or case record in the CRM, for a completely frictionless workflow.

Automatic KPI Capture

Each sharing session can be automatically logged as an activity in the CRM, for automatic KPI capture. Managers can inspect that demos are being conducted at the right time in the sales cycle, or that sharing sessions are accompanying support calls.

Partner Integrations

Glance provides out-of-the-box integrations with leading CRMs.

Plus our open API enables integration with any CRM, agent desktop, or contact center tech. Your agents launch sharing sessions with 1 click, and sharing sessions are automatically logged in your CRM for measuring impact on KPIs.

Beyond Screen Share: The Glance Visual Engagement Platform

Engage with customers where they feel most comfortable. With just one click, you can effortlessly deliver an omni-channel experience in sales, customer service, and technical support. Glance visual engagement solutions provide an interactive view on content regardless of where it resides for frictionless customer engagement.

Add Agent Video to Screen Share

When customers can see the friendly face of the agent during your sharing session, it humanizes your brand, diffuses tense interactions, and builds trust.

Escalate between Screen Share and Cobrowse

There are many situations where your agents may need to switch between screen share and cobrowse because of the unique capabilities of these technologies.

Multichannel Engagement

Deliver a consistent, premium visual engagement experience for agents and customers across all your digital customer touchpoints: browser, desktop, and mobile.

Visual engagement breakeven in under six months. 396% ROI after 3 years.

  • Shorter average handle time
  • Lower call center staffing costs
  • Higher first call resolution
  • Higher customer loyalty and lifetime revenue

Case Studies

ContructConnect used Glance to build a sales process with a better pipeline

ConstructConnect implemented Glance to empower salespeople to launch demos from the CRM with one click, and automatically tracking the results of the demos on pipeline.

Ready to see what visual engagement looks like in action?

It’s easier for us to show you than to describe it here in writing. Request a live demo to see the many ways Glance can transform your customer experience.

Ready to take the distance out of digital?

See how Glance enables real human connections in your digital space

Request a Demo