Glance for Salesforce

Cobrowse, screen share, and more with Glance and Salesforce.

Panorama + Salesforce gets you to cloud nine.

Glance for Salesforce integrates Glance’s visual engagement solutions with Salesforce Sales, Service, and Community Clouds. Seamlessly provide your customers with an amazing experience via integrated cobrowsing, screen sharing, agent video and more.


Glance for Salesforce provides measurable benefits.

Glance for Salesforce delivers comprehensive visual engagement to the Sales, Service, and Community Clouds, bringing customer experience to the next level while improving the bottom line.

 

Glance Networks Inc CoBrowse Screen Sharing Optimize Sales Increase Sales Decrease Losses SalesForce Integration Marketing Solutions Glance for Finance Solutions

Superior first call resolution, customer conversion, and brand experience.

With Glance for Salesforce Sales, Service, and Community Clouds, agents and customers are literally on the same page. Using cobrowse and screen share removes communication barriers. Visual engagement dramatically reduces the frustration of conducting business online, while promoting the most effective experience within any stage of the customer lifecycle (sales, training, services, etc.).

Glance Networks Inc CoBrowse Screen Sharing Optimize Sales Increase Sales Decrease Losses SalesForce Integration Marketing Solutions Glance for Finance Solutions

A human touch to build rapport, trust, and credibility.

Some interactions are sensitive, stressful, or very personal. Glance for Salesforce Sales, Service, and Community Clouds enables companies to turn a hands-off interaction into a personal connection with a simple click. Customers feel empowered as they quickly understand processes and instructions provided by a real agent, working with them face-to-face.

 

Glance Networks Inc CoBrowse Screen Sharing Optimize Sales Increase Sales Decrease Losses SalesForce Integration Marketing Solutions Glance for Finance Solutions

Instantly untangle complex situations.

Regulations, standards, even option overload—all can result in confusion and added stress for all parties involved. Glance for Salesforce Sales, Service, and Community Clouds provides an easy means to quickly show and explain the options available. Moreover, agents can help customers understand what additional services they may want to add in order to enhance their solutions.

Glance Networks Inc CoBrowse Screen Sharing Optimize Sales Increase Sales Decrease Losses SalesForce Integration Marketing Solutions Glance for Finance Solutions

Stand head and shoulders above the competition.

Glance for Salesforce Sales, Service, and Community Clouds enables companies to leverage customer experience as a point of differentiation. Imagine offering your customers the equivalent of an outstanding in-person experience—online. Humanization and personalization are a standout combination that ensures your customers return for more.


 

Glance for Salesforce provides powerful features.

Glance for Salesforce utilizes Glance’s patented, scalable technology to integrate our market-leading cobrowsing, screen sharing, agent video, and mobile showcase solutions through a single, easy-to-use platform—no plugins or downloads required!

 

Glance Networks Inc CoBrowse Screen Sharing Optimize Sales Increase Sales Decrease Losses SalesForce Integration Marketing Solutions Glance for Finance Solutions

View it—in a browser

Demo products, provide onboarding, upsell, teach and help customers, and securely share views inside of any browser. Learn more about cobrowsing ≫

Glance Networks Inc CoBrowse Screen Sharing Optimize Sales Increase Sales Decrease Losses SalesForce Integration Marketing Solutions Glance for Finance Solutions

View it—out of a browser

Present, fill in forms, assist, educate, and securely share views with customers when content is outside of a browser. Learn more about screen sharing ≫

 

Glance Networks Inc CoBrowse Screen Sharing Optimize Sales Increase Sales Decrease Losses SalesForce Integration Marketing Solutions Glance for Finance Solutions

Humanize it

Agent video adds a face and a smile to phone or chat, personalizing the conversation so you can build trust and rapport. Learn more about agent video ≫

Glance Networks Inc CoBrowse Screen Sharing Optimize Sales Increase Sales Decrease Losses SalesForce Integration Marketing Solutions Glance for Finance Solutions

Use it everywhere

Glance meets the needs of today’s customers with mobile showcase power, so you can display what you need on any device and its apps. Learn more about mobile showcase ≫

 

Glance Networks Inc CoBrowse Screen Sharing Optimize Sales Increase Sales Decrease Losses SalesForce Integration Marketing Solutions Glance for Finance Solutions

Analyze it

Glance Panorama captures engagement data and can send it to Salesforce for analysis and improvement. Learn more about data capture ≫

Glance Networks Inc CoBrowse Screen Sharing Optimize Sales Increase Sales Decrease Losses SalesForce Integration Marketing Solutions Glance for Finance Solutions

Streamline it

You can optionally integrate Glance Panorama with your CRM, chat solution, website, and more, as well as offer single sign-on. Contact us to learn more ≫

 

Glance Networks Inc CoBrowse Screen Sharing Optimize Sales Increase Sales Decrease Losses SalesForce Integration Marketing Solutions Glance for Finance Solutions

Own it

White label your Glance Panorama solution, so it seamlessly fits with the rest of your offerings. Contact us to learn more ≫

 


 

Featured Client

Glance Networks Inc CoBrowse Screen Sharing Optimize Sales Increase Sales Decrease Losses SalesForce Integration Marketing Solutions Glance for Finance Solutions

 

“[CMD] is constantly striving to build a stronger sales force and Glance for Salesforce has transformed our sales process.”

Lisa Fiondella, Chief Customer Officer, CMD Group

 


 

Check out these AppExchange reviews!


 

Interested in what Glance visual engagement solutions can do for you?

Contact us and find out how easy it is to add the Glance Panorama platform to Salesforce.

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