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Holly Chessman

What’s the Best Way to Improve Customer Service? 63 Influencers Weigh In

What’s the Best Way to Improve Customer Service? 63 Influencers, Including Holly Chessman, VP of Marketing at Glance Networks, Weigh In.

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Finance

Moving Through 3 Phases of Crisis Response Towards Reinvention

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Forrester Recognizes Glance Video Chat in Recent Report

Glance announced it has been included in the report: The Forrester Tech Tide™: Video Technologies for Customer and Employee Experience, Q4 2020.

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Glance Introduces Mobile Camera Share Functionality

Glance announced the release of Glance Mobile Camera Share, which enables knowledge workers to see and troubleshoot on-site technical issues by accessing the camera on the customer's or technician's mobile device while engaged in a service call. Learn more!

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Article: Ensuring Customer Satisfaction with Visual Engagement

Financial institutions have responded to the COVID-19 shutdown by investing in better digital customer experiences. What can all businesses learn from this?

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