Company will demonstrate how screen sharing, cobrowse, mobile app sharing and live agent video deepens customer engagement and increases revenue
Arlington, MA, April 1, 2018 –Glance Networks, a leading provider of visual engagement solutions that enable organizations to deepen customer relationships and transform contact center operations into brand-building and revenue generation opportunities, announced it will be demonstrating its market-leading solutions at the Boston stop of the Salesforce World Tour. The event will take place April 3, 2019 at the Hynes Convention Center in Boston. Glance will be located at kiosk 123 during the event. Glance is a Gold Sponsor of the event.
Highlighting the activities will be two live demonstrations of the company’s customer engagement solutions. Glance customer, Constant Contact, will demonstrate its use of the technology at 12:30 pm at Partner Theater #2 in the Customer Success Expo in the session “How To Transform The Service Center For Revenue Generation.” Glance will then participate in the Demo Jam, a 3-minute competition among select Salesforce AppExchange Partners, set for 4 pm in Theater 1.
The Salesforce World Tour brings together technology partners, integrators, and customers to share strategies and best practices that can maximize revenue, enhance customer satisfaction, and build brand loyalty. The program includes keynote sessions, panel discussions, technology demonstrations, and the Customer Success Expo, which gives Salesforce partners the opportunity to showcase their innovations.
“Salesforce is one of Glance’s most valued partners, and has provided us guidance, inspiration, and opportunity that has been essential to our growth,” said Tom Martin, chief executive officer at Glance. “We are looking forward to the Salesforce World Tour event in Boston, and sharing our expertise and solutions that have helped businesses increase customer satisfaction, reduce operating costs, and improve profitability.”
About Glance Networks
Glance Networks transforms the customer experience by enabling visual engagement for today’s enterprise. We are one of the world’s simplest, most reliable, and secure solutions that empower companies to see, show, and share anything online, creating a frictionless path to great experiences in sales, support, and service. The result of Glance visual engagement technology is improved customer satisfaction, long-term customer loyalty, higher service center efficiency, and increased revenue growth. Glance Partners include Salesforce, ServiceNow, Moxie, Zendesk, Microsoft, and Docutech. For more information, please go to www.glance.net.
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