Glance Networks Named Finalist in 2016 MassTLC Leadership Awards
Glance Networks announced today that the Mass Technology Leadership Council (MassTLC), the region’s leading technology association, has named Glance a finalist in the 2016 MassTLC Leadership Awards for Best Use of Technology in Cloud for its Cobrowse technology. The MassTLC Best Use of Technology in Cloud award recognizes a company that has been able to utilize cloud within in a transformative way demonstrating enhanced services or business processes.
“We are excited to be honored as a finalist for the Best Use of Technology in Cloud by MassTLC,” said Tom Martin, CEO of Glance Networks. “We recognize a need in this customer-focused, digital world to provide a technology that makes online conversations instant, relevant and effortless for our partners.”
Glance’s visual engagement platform helps companies deliver a truly amazing customer experience. In an automated, online world, the in-person customer experience is lost. Glance fills that void by allowing agents and customers to instantly screen share or cobrowse to collaborate or work through challenges in real time. The platform empowers sales, services, support and service agents to visually work with their customers – while masking any sensitive data from view.
Glance visual engagement software enables companies to leverage customer experience as a point of differentiation. Humanization and personalization are a standout combination that is necessary and ensures customers return for more.
“Congratulations to Glance Networks on being named a finalist in the 2016 MassTLC Leadership Awards,” said MassTLC CEO Tom Hopcroft. “The finalists this year all exemplify the innovative, can-do spirt that has made Massachusetts a global leader for the past three centuries. We applaud Glance for their contribution to the Massachusetts ecosystem.”
The winners will be announced on Wednesday, September 14, at the MassTLC Leadership Awards Gala at the Seaport World Trade Center in Boston. The Awards Gala brings together more than 800 of the region’s top tech leaders and innovators to network and celebrate the region’s top leaders, companies, and technologies.
Read the full article here: Glance Cobrowse Named Finalist in MassTLC Leadership Awards.
About Glance Networks
Glance helps enterprise organizations create the ultimate customer experience with smart, omni-channel visual engagement solutions based around integrated cobrowse, screen share, and one-way agent video. We are one of the world’s simplest, most reliable and secure platforms that enable companies to see, show and share anything online, creating a frictionless path to great experiences in sales, support and customer service. The result is improved customer satisfaction and loyalty, increased revenue growth and operational savings. From financial services and healthcare to retail and travel and leisure, even the most advanced technology and SaaS organizations – we transform the customer experience for today’s business. Learn More
About The Mass Technology Leadership Council, Inc.
With 500+ member companies, the Mass Technology Leadership Council (MassTLC) is the region’s leading technology association and the premier network for tech executives, entrepreneurs, investors and policy leaders. MassTLC’s purpose is to accelerate innovation by connecting people from across the technology landscape, providing access to industry-leading content and ideas and offering a platform for visibility for member companies and their interests. More at www.masstlc.org.