Great Customer Service Options Will Help Your Website Stand Out
With 330.6 million registered domain names on the internet at last count, according to a report by Hosting Facts, being able to separate your website from the crowd is imperative to give your business the boost it needs to succeed. But what unique features will help your website stand out?
Using templated website builders makes for quick and easy design work, but your website may end up looking like a “me-too” site that lacks luster and originality. Breaking free from the pack with new and innovative features and better customer experience can give your site a personalized touch and bring it more in line with your overall vision.
Forbes asked a team of communications professionals to provide their insight on what unique customer experience features your business can institute to help your website stand out. Among those polled was Holly Chessman, VP of Marketing at Glance Networks.
Cobrowse to help your website stand out from the crowd
Here’s what Holly had to say about the matter:
Customers self serve to a certain point, but if you have a complex product (software or financial offerings), customers will likely need to contact you for further info. This is where you can shine. Offer chat to answer questions quickly, make it easy to find your phone number, and provide co-browsing software to visually guide customers. The easier you make it to work with you, the more sales you’ll close.
Cobrowsing software like that provided by Glance Networks improves customer communication throughout the customer lifecycle, from sales to customer service and beyond. And that results in a better customer experience.
Want to hear what the other professional had to say about the matter? Read the full article on Forbes: 12 Unique Features That Help Your Website Stand Out From The Crowd.
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About Glance Networks
Glance helps enterprise organizations create the ultimate customer experience with smart, omni-channel visual engagement solutions based around integrated cobrowse, screen share, and one-way agent video. We are one of the world’s simplest, most reliable and secure platforms that enable companies to see, show and share anything online, creating a frictionless path to great experiences in sales, support and customer service. The result is improved customer satisfaction and loyalty, increased revenue growth and operational savings. From financial services and healthcare to retail and travel and leisure, even the most advanced technology and SaaS organizations – we transform the customer experience for today’s business. Learn More »