NEW YORK, NY – August 15, 2016 – CohnReznick LLP, one of the leading accounting, tax, and advisory firms in the United States, announced today that it has formed an alliance with Glance Networks, a leader in technologies that bring personalized experiences to customer service, sales, and support through simple, collaborative next generation cobrowse solutions.
The alliance continues CohnReznick’s expansion of its Technology and Digital Advisory Practice and enhances its ability to help growth companies spearhead value creation and measurably improve customer engagement and customer service.
“Aligning with Glance Networks enables CohnReznick to extend its technology offerings, particularly enhancing our ability to help clients improve customer experience, streamline inefficient processes, and more quickly address customer issues” said Dean Nelson, Principal and National Director of the Technology and Digital Advisory Practice at CohnReznick. “Glance Networks meets the demands of our clients to better engage with their customers and reduce the costs to serve them effectively.”
“We are excited to align with CohnReznick. Our joint innovative offering will speed time to value so businesses can quickly deliver a better customer experience while eliminating the need for agents to ask twenty questions in order to understand a problem,” said Tom Martin, CEO of Glance Networks, “Our customers love what cobrowse can do and now we can collaborate with them to deliver quantifiable results.”
CohnReznick and Glance together will collaborate to help growth companies:
- Transform customer experience into a competitive asset by enhancing customer collaboration
- Simplify complex onboarding, troubleshooting, and support processes – resulting in greater renewal rates and decreased support efforts
- Show customers how to get the most out of self-serve resources and let us show you how to measure the results!
Together, CohnReznick and Glance provide Digital and Innovation Services and Solutions that help growth companies digitally transform business models, build sustainable competitive advantage, and reshape market leadership in today’s digital economy.
CohnReznick LLP is one of the top accounting, tax, and advisory firms in the United States, combining the resources and technical expertise of a national firm with the hands-on, entrepreneurial approach that today’s dynamic business environment demands. Headquartered in New York, NY, and with offices nationwide, CohnReznick serves a large number of diverse industries and offers specialized services for middle market and Fortune 1000 companies, private equity and financial services firms, government contractors, government agencies, and not-for-profit organizations. The Firm, with origins dating back to 1919, has more than 2,700 employees including nearly 300 partners and is a member of Nexia International, a global network of independent accountancy, tax, and business advisors. For more information, visit www.cohnreznick.com.
About Glance Networks
Glance delivers straightforward, reliable, effective solutions that enable companies to see, show, and share what they need – online. More than 3,000 healthcare, financial services, technology/SaaS, retail, and travel and leisure organizations depend on us to bring a personalized experience to customer service, sales, and customer support. For more information, visit gtest.wpengine.com.