Does your CX have a human connection gap?
We’re living in an age of hyper-normalized digital convenience. Customers expect every online interaction to involve a frictionless, self-service, end-to-end journey – all taken from the comfort of their couches.
But many digital customer experiences fall far short of this expectation – especially when buying and seeking support for complex financial products and services.
Complete the form to the right to download “Solving CX’s Human Connection Gap” and learn:
- Where digital experience fall short
- How human connection drives faster resolutions, sales, and customer sat
- How Intuit and Constant Contact transformed their customer experience with Guided CX