Visual Engagement for Customer Care
When customers are stuck, your self-service knowledge bases and chatbots may not be solving every problem. Frustrated customers want awesome human intervention. They want an agent who sees what they see, who can work with them to solve problems and get things done.
Glance visual engagement allows agents to reach understanding with customers faster, building rapport, and turning negative experiences into engagements that create long-lasting customer bonds.
Watch this video to learn how Glance can help you deliver an exceptional customer experience and create customers for life.