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71 results found for your search:

Visual Engagement

Glance Networks Interview with TMC at 2020 ITExpo

Tom Martin, CEO of Glance Networks, attended ITEXPO 2020 and had the opportunity to speak with Rich Tehrani, Editor-in-Chief at TMC.

Visual Engagement

Podcast: Glance Brings the Contact Center to the Screen

Tom Martin, CEO of Glance Networks, sat down with Telecom Reseller’s Publisher, Douglas Green, this month at ITEXPO 2020 in Fort Lauderdale, Florida. They recorded a podcast about visual engagement in the contact center.

News

Article: Constant Contact uses Glance to expand customer success, product support and advisory services

Constant Contact uses Glance to go beyond their product and be fully committed to their customers' experience and success.

Customer Service

Axos Bank uses Glance to improve CSAT for customers using online banking

Bankers use Glance to view the screen of the customer using the online banking app, guide them to set up payments, transfers, and apply for loans.

Customer Service

Constant Contact Leverages Glance to Transform the Service Center into a Revenue Center

Businesses have been facing a quandary in recent years. The challenge is, how can they increase customer satisfaction, maximize efficiency, and extend brand loyalty in an era when costs...

Visual Engagement

Podcast: How Visual Engagement Optimizes the Contact Center

Tom Martin, CEO of Glance Networks, sat down with Telecom Reseller’s Gary Audin at the Enterprise Connect conference in March to record a podcast about visual engagement in the contact...

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