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Fostering high-touch digital transactions with video

As the rise of video is becoming ever prevalent, so is the need to provide a frictionless experience for consumers. If you're looking to join the ranks of companies such as Intuit and adopt a video strategy or sharpen what you currently have, here are three must-have features: In-the-moment, In brand and Secure and safe

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Introducing Glance Video – An Enhanced Guided CX Offering That Heightens Customer Experiences

Glance announced the release of Glance Video, its embedded video collaboration service that allows businesses to add video interaction into websites, mobile apps, and digital customer journeys.

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Article: How Embedded Video Advances Digital Engagement

Embedded video offers an efficient way to deliver differentiated experiences that enhance customer service in a market where sales and service for complex products is rapidly going digital. Learn more from Glance's Tom Martin.

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Article: Extending the Brand Experience Through Embedded Video — The Missing Imperative in Digital Engagement

The most efficient and compelling way to engage customers through video services is by directly embedding it into your website or app. Learn how to extend your brand experience through embedded video in this article. 

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Forrester Recognizes Glance Video Chat in Recent Report

Glance announced it has been included in the report: The Forrester Tech Tide™: Video Technologies for Customer and Employee Experience, Q4 2020.

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Cobrowse and Mobile Screen Share have changed the game for MINDBODY

“Am I designing a customer experience that addresses the different ways people think and feel when they solve problems?” That was the question that MINDBODY’s KC Duggan asked of the...

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