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How Powerful Visual Content Grows Your Retail Business

If you look up the history of human communication, you’ll find that our ancestors used cave paintings as a mode of expression long before handwritten manuscripts. For thousands of years,...

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How To Hire a Retail Customer Service Employee That Clients Love

We’ve all been stuck on the end of a support call after a thirty minute on-hold wait, only to be met with a less-than-enthusiastic retail customer service employee. This sort...

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Retail is Building Great Customer Relationships Through Visual Engagement Software

The heart of improving retail sales and your bottom line is providing amazing customer service. That’s what makes using visual engagement software absolutely critical. Did you know that a company...

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Shifting from In-store to Online: Customer Service at its Peak

The online market is expanding exponentially, making it critical to get online customer service right. In fact, from 2013 to 2018, it’s estimated that the online market will grow an...

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5 Ways Retail Can Provide Outstanding Customer Service

The fall and winter holidays mean both more business and more customer service requests. This is a great time of the year to strengthen your retail business’ reputation as a...

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Chat + Cobrowse: In-Person Experiences For Retail Mobile Customers

Using chat and cobrowse, you can mirror the in-person buying or consulting experience, even for customers who live on their mobile devices.

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