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Glance Networks Is Recognized in Gartner’s Market Guide for Digital Customer Service and Support Technologies

Glance announced that the company is recognized in Gartner’s March 2020 Market Guide for Customer Service and Support Technologies.

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Article: Automated Self-service is Great … Until It Is Not

As banks increase customer interactions outside the branch setting, they should consider visual engagement tools to assist customers with issues that cannot be readily resolved through self-service tools.

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Glance Introduces Visual Engagement Offering for the Financial Services Sector

Glance for Financial Services Adds Human Guidance and Expertise into Digital Banking, Lending, and Investment Management Interactions Wakefield, MA  April 14, 2020 – Glance (www.glance.net), a leading provider of visual...

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Article: Communicating with Customers and Colleagues When Face-to-Face Is a No-go

As banks increase customer interactions outside the branch setting, they should consider visual engagement tools to assist customers that have issues or questions that cannot be readily resolved through self-service tools.

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Glance CEO Tom Martin to Discuss Visual Engagement Innovations at ITEXPO

Glance, a leading provider of visual engagement solutions that enable organizations to deepen customer relationships and transform digital customer interactions into brand-building and revenue-generation opportunities, announced that Tom Martin, the company’s chief executive officer, will speak at ITEXPO.

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Article: Constant Contact uses Glance to expand customer success, product support and advisory services

Constant Contact uses Glance to go beyond their product and be fully committed to their customers' experience and success.

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