Article: Mobile Banking Must Replicate Branch Experiences
As digital banking adoption grows, recreating the in-branch bank feel online will become essential for retaining customers, gaining new ones and keeping them for life.
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Balancing Technology and Humanity to Mold the Future of Banking
The future of banking is digital. The power players knew this before a worldwide pandemic struck. However, COVID 19 was the accelerant to shift both the financial industry and consumer mindset about digital from a “nice to have” to necessity.
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6 Questions to ask a Potential Visual Engagement Provider
Digital banking is not a new trend. However, due to the pandemic, consumption and adoption is skyrocketing among all demographics. A study conducted on digital banking during the height of...
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7 Keys to a Great Digital Banking Experience
As more and more customers of all ages move away from walking in a branch and instead open their apps, a “good” digital banking app won’t cut it.
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FinovateFall: The Future of Finance is Digital
This year was an inflection point for banking. COVID 19 forced banks to move from in-branch to digital. As digital becomes the “new norm”, the need to meet customer expectations by providing a best-in-class digital experience moved from “nice to have” to “need to have.”
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The Value of Visual Engagement for Your Banking App
Visual engagement is the ability for your employees to see, show, share, and collaborate with digitally connected customers. Your bankers and service reps can see the customer’s screen, help them...
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