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Fostering high-touch digital transactions with video

As the rise of video is becoming ever prevalent, so is the need to provide a frictionless experience for consumers. If you're looking to join the ranks of companies such as Intuit and adopt a video strategy or sharpen what you currently have, here are three must-have features: In-the-moment, In brand and Secure and safe

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Glance Guided CX and Intuit Make Tax Season Less Taxing

Glance powers Intuit TurboTax's SmartLook and TurboTax Live functionality, which enable Intuit tax experts to join customers in the TurboTax app to give them guidance and help them complete their tax return. Learn how those cutting edge Guided CX features have driven massive business value for Intuit.

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6 Digital Customer Engagement Predictions for 2021

As we look toward 2021, I sat down with the Glance leadership team to get their thoughts on the future of digital customer engagements.

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Moving Through 3 Phases of Crisis Response Towards Reinvention

“Moving through 3 phases of crisis response towards reinvention” is an excerpt from the white paper, “The Future of Relationships” by Blair Pleasant and brought to you by Glance and...

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Digital Banking: The Surging Importance of CX

Digital banking has been around for decades, but it has never been hotter, and it has never been more critical to the success of financial services companies.

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Deploying Glance Step #3: Managing Ongoing Success

Check out these 4 best practices to drive the ongoing success of Glance in full production mode.

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