Visual Engagement Solutions Provider’s Security Practices Demonstrate the Highest Level of Commitment to Information Security
Wakefield, MA, Dec. 3, 2019
Glance Networks, Inc. (www.glance.cx), the leading provider of visual engagement solutions that enable organizations to deepen customer relationships and transform digital customer interactions into brand-building and revenue-generation opportunities, announced that it has received ISO/IEC 27001 certification, an international standard for information security management that is recognized world-wide.
The certification was issued by A-LIGN, a US-based, independent, third-party auditor and certification body accredited by the ANSI-ASQ National Accreditation Board (ANAB) to perform ISMS 27001 certifications.
ISO/IEC 27001:2013 is an information security management system (ISMS) standard published by the International Organization for Standardization (ISO), the world’s largest developer of voluntary international standards, and the International Electrotechnical Commission (IEC). The ISO certification demonstrates that Glance is in compliance with rigorous technical standards to ensure the confidentiality, integrity, and availability of customer data and their commitment to information security at every level.
“Maintaining the highest degree of data security has always been one of Glance’s most important tenets, and is central to all our development activities,” explained Tom Martin, Glance’s chief executive officer. “Achieving the ISO 27001:2013 certification validates our continuous commitment to create and implement state-of-the-art security measures that protect sensitive information. Our clients, and their customers, have every right to expect that their critical information is secure. This certification indicates that our information technology and security practices are of the highest caliber, and are well-positioned to satisfy the most stringent requirements.”
Glance offers a cloud-based platform that integrates with leading enterprise CRM and contact center platforms. The solution works across all major browsers, desktop, and mobile operating systems, and features an intuitive interface that enables agents to initiate a screen share or co-browse session with a single click. Through Glance’s solutions, business customers enhance customer experiences, increase revenue, shorten sales cycles, build brand loyalty, and lower operating costs. For more information about Glance’s enterprise security and privacy capabilities and certifications, visit https://ww2.glance.net/platform/security-privacy.
About Glance Networks
Glance Networks transforms the customer experience by enabling visual engagement for today’s enterprise. We are one of the world’s simplest, most reliable, and secure solutions that empower companies to see, show, and share anything online, creating a frictionless path to great experiences in sales, support, and service. The result of Glance visual engagement technology is improved customer satisfaction, long-term customer loyalty, higher service center efficiency, and increased revenue growth. Glance Partners include Salesforce, ServiceNow, Moxie, Zendesk, Microsoft, and Docutech. For more information, please go to www.glance.net.
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