
Mind-blowing ROI Statistics to Make Your Business Case for Cobrowse, Screen Share and Agent Video
Take a look at these cobrowse, screen share, and agent video ROI statistics and figure out the returns your organization could achieve.
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Fostering high-touch digital transactions with video
As the rise of video is becoming ever prevalent, so is the need to provide a frictionless experience for consumers. If you're looking to join the ranks of companies such as Intuit and adopt a video strategy or sharpen what you currently have, here are three must-have features: In-the-moment, In brand and Secure and safe
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Introducing Glance Video – An Enhanced Guided CX Offering That Heightens Customer Experiences
Glance announced the release of Glance Video, its embedded video collaboration service that allows businesses to add video interaction into websites, mobile apps, and digital customer journeys.
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Article: How Embedded Video Advances Digital Engagement
Embedded video offers an efficient way to deliver differentiated experiences that enhance customer service in a market where sales and service for complex products is rapidly going digital. Learn more from Glance's Tom Martin.
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Article: Extending the Brand Experience Through Embedded Video — The Missing Imperative in Digital Engagement
The most efficient and compelling way to engage customers through video services is by directly embedding it into your website or app. Learn how to extend your brand experience through embedded video in this article.
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Forrester Recognizes Glance Video Chat in Recent Report
Glance announced it has been included in the report: The Forrester Tech Tide™: Video Technologies for Customer and Employee Experience, Q4 2020.
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