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Why CX is at the heart of digital transformation for banking

We’re in the midst of a digital transformation for banking. This transformation was greatly accelerated by the pandemic, as brick-and-mortar stores were forced to shut their doors during quarantine.  Now,...

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2023 CX trends to watch in financial services

Banking and financial services are undergoing a drastic transformation. The customer experience in 2023 looks a lot different from just five years ago, and finance CX leadership must keep up...

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Glance Now Available in the Microsoft Azure Marketplace

Glance announced that it has been selected as a Microsoft ISV Partner for the Microsoft Azure Marketplace.

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Glance for Financial Services Received TMC’s Pandemic Tech Innovation Award

Glance announced that Technology Marketing Corporation (TMC) has named Glance for Financial Services a recipient of its “2021 Pandemic Tech Innovation Award.”  

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Article: How Embedded Video Advances Digital Engagement

Embedded video offers an efficient way to deliver differentiated experiences that enhance customer service in a market where sales and service for complex products is rapidly going digital. Learn more from Glance's Tom Martin.

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Glance Guided CX and Intuit Make Tax Season Less Taxing

Glance powers Intuit TurboTax's SmartLook and TurboTax Live functionality, which enable Intuit tax experts to join customers in the TurboTax app to give them guidance and help them complete their tax return. Learn how those cutting edge Guided CX features have driven massive business value for Intuit.

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