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Glance for Financial Services Receives Customer Magazine 2020 Contact Center Product of the Year Honors

CUSTOMER Magazine has selected Glance for Financial Services as a recipient of its 2020 Contact Center Product of the Year award.

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Axos Bank uses Glance to improve CSAT for customers using online banking

Bankers use Glance to view the screen of the customer using the online banking app, guide them to set up payments, transfers, and apply for loans.

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Glance to Showcase Digital Branch Solutions at Finovate Fall

Glance will conduct a demonstration that illustrates how its visual engagement solutions are used by financial advisors to present proposals and guide in-app digital transactions.

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Glance Unveils Advisory Services Program

The Glance For Advisory Services Program enables businesses to leverage visual engagement for delivering consultative services that are fee-based or designed to grow customer portfolio value.

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What should you do about the Backlash against AI?

Forrester predicts a year of reckoning for AI. The market research firm foresees a backlash against automated chatbots which routinely exasperate customers searching for assistance. The high expectations placed on...

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How to Encourage Conversion Through Visual Engagement

It's no secret that self service is a key initiative for many enterprises. Companies all over the world are investing heavily in innovative user experience design...

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