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Visual engagement breakeven in under six months. 396% ROI after 3 years.
- Shorter average handle time
- Lower call center staffing costs
- Higher first call resolution
- Higher customer loyalty and lifetime revenue
October 15, 2020
Glance Introduces Mobile Camera Share Functionality
Glance announced the release of Glance Mobile Camera Share, which enables knowledge workers to see and troubleshoot on-site technical issues by accessing the camera on the customer’s or technician’s mobile device while engaged in a service call. Learn more!