27 Famous Customer Service Quotes You Need to Know

27 Customer Service Quotes You Need to Know - Salesforce and Glance Co-browsing and screen sharing

Date Published

July 29th, 2016


Guest Writer


Feature on Resource


customer experience, Customer Service, quotes, salesforce, Salesforce.com,

This guest post about customer service quotes is from Salesforce, a Glance partner.

At work, many of us gather in common spaces and share insights, funny jokes, or discussions about current events. You might also even toss in a well-known quote here and there. But how many customer service quotes about work do you know—and do you know the stories behind them?

The original owners of Marshall Field’s, for example, famously said that the customer is always right. However, they were also responsible for testaments about honesty and giving customers what they want. The point is, their quotes recognize that the people who spend money on a product or service drive the success of any business.

Other quotes by famous business people spoke volumes about the balance of creating a noticeable, remarkable experience that’s driven by respect and courtesy. For example, it’s important to think about what you do with goodwill or how to dole out courtesy (hint: don’t be stingy).

More recent business leaders have also had insights into how customers can transform a business. For instance, think about customers like guests at a party or figure out how to productively address complaints.

Customer service quotes from business leaders

Whatever the business or the origination of the quote, the insights that others share can be helpful tools. They can help you capitalize on others experiences to build a brand that’s recognizable for how well it treats its customers. That, in turn, breeds loyalty inside and outside of the organization.

Click the image below to discover a list of a few that might inspire you.

Click Image To Enlarge

best customer service quotes from famous business leaders in history

Via Salesforce

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About Salesforce

Salesforce.com is an enterprise cloud computing company headquartered in San Francisco that distributes business software on a subscription basis. Through an expanding product offering, Salesforce aims to help enterprise customers increase sales, improve customer service, collaborate with their team, and develop customized applications on the Salesforce platform. Salesforce works to create a holistic solution that provides trusted, high-performing products at every touch point for its customers that is as easy to understand and use as consumer websites. Find them at Salesforce.com or on Twitter at @salesforce.

About Glance Networks

Glance empowers companies to make doing business online easier and more personal through tightly integrated yet modular visual engagement solutions such as co-browsescreen shareagent video, and more. Glance has out-of-the-box integrations with Salesforce, SAP, LiveOps, Zendesk, and other solutions. In addition, our offerings integrate with a broad range of customer-facing platforms and tools to quickly provide a connection that is secure and always works.  Learn More>>>

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