Glance Privacy Policy

At Glance Networks, Inc. we respect and protect the privacy of those who visit or use our Web sites. When we collect information from you, we want you to know how it is used. To demonstrate our commitment to fair information practices, we have adopted leading industry privacy guidelines.

Privacy Questions

What information does this Web site gather?
What happens when I provide personal information on this Web site?
What happens when I provide information to subscribe to the Glance service?
Do you sell or give my information to non-Glance Networks, Inc. companies?
Does Glance Networks use cookies and what does Glance do with the information collected?
What does Glance Networks, Inc. do with personally identifiable information?
Does this site send e-mail to site visitors?
What about children and privacy?
How Does Glance Networks, Inc. protect my personal information?
Who do I contact if I am concerned about privacy and have questions or concerns?

What information does this Web site gather?
Glance Networks, Inc. collects personal information such as name, address, e-mail address and billing information when you knowingly provide it to us. Our Web servers or a third party web analytics company may automatically collect statistical information about your visit such as pages visited and which browsers are used to visit our site. None of this information is associated with you as an individual (see information about cookies), unless and until you sign up for a Glance account. If collected, we would use these statistics to monitor our site’s performance and to make it easier for you to use.

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What happens when I provide personal information on this Web site?
When you supply information for a specific purpose such as ordering a service from Glance Networks, we use the information for the purpose of providing that service. If the way we use personally identifiable information changes, Glance Networks, Inc. will contact you via e-mail notifying you of this change and giving you the opportunity to opt out of such use.

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What happens when I provide information to subscribe to the Glance service?
When you choose to subscribe from Glance Networks, we request accurate contact. You will be able to choose if your contact information is used to send you company and product information, special offers and/or newsletters.

If you’re a Glance Networks, Inc. customer, we store your name, purchase and usage history and billing information to allow you to manage your Glance account. Customers have access to their account information and usage history on-line. They can update their personal account information at any time by selecting “Account Info” from the Glance icon menu or by calling Glance Customer Service at 1-877-GLANCE-ME (1-877-452-6236).

As a subscriber, you may at any time:

In order to improve your experience with us, we may decide to improve our site’s ability to obtain information about users. If we do, we will update this privacy statement continually to ensure that you are aware of developments in this area.

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Do you sell or give my information to non-Glance Networks, Inc. companies?
No, we do not sell individually identifiable information obtained on-line about our visitors to anyone outside of Glance Networks, Inc. The only exception to this rule is if we are required by law to release information.

If you provide individually identifiable information at an event Glance Networks, Inc. sponsors with another company, or if you subscribe or register on a co-sponsored or co-branded Web site, you may be providing the individually identifiable information to the co-sponsor. Review the privacy statement on the co-branded site to learn how the partner uses this information. Be assured that Glance Networks, Inc. uses this information in accordance with this privacy policy.

On occasion, Glance Networks, Inc. shares non-personally identifiable information with non-Glance Networks, Inc. companies in order to assess the results of a promotion. This information is used in aggregate only, and does not contain any information that would personally identify you. Information could be shared with an authorized Glance Networks reseller to fulfill a request for information or to follow up on an inquiry. We will inform you when your personally identifiable information is being shared and for what purposes.

Personal information submitted to Glance Networks through this Site may be transferred across national boundaries and may be stored and processed in any of the countries in which Glance Networks its affiliates or authorized resellers maintain offices, including, without limitation, the United States. You also acknowledge that in certain countries or with respect to certain activities, the collection, transferring, storage, and processing of your information may be undertaken by trusted vendors of Glance Networks. Such vendors are bound by contract not to use your personal information for their own purposes or provide it to any third parties.

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Does Glance Networks use cookies and what does Glance do with the information collected?
Yes. A cookie is a small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It functions as your identification card. It cannot be executed as code or deliver viruses.

Glance sets a session cookie when you log into your personal account at the Glance web site, so the site knows that you are logged in. The cookie is removed when you exit your browser. Glance also sets a cookie on your guest’s computer when they view a Glance session. The cookie may be read if, at a future date, the person subscribes to the Glance service. This allows Glance to measure non-personally identifiable statistics on how users learned about the service.

Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. We may also use a cookie to make it easier for you to login and to help us determine site traffic patterns. This cookie contains no personal information other than your Glance Address. You can refuse to accept this cookie and still use Glance.

If you are a “cookie-phobe,” you can set your browser to not accept any cookies, not accept permanent cookies, or tell it to erase all cookies at the end of a session. You will not be able to log into your Glance account if you refuse Glance’s non-permanent session cookie.

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What does Glance Networks, Inc. do with personally identifiable information?
Personal information you voluntarily supply when obtaining information, purchasing services or interacting with our advertising may be shared with authorized resellers or affiliates of Glance Networks, Inc. However, you will be informed when such information is shared and will be given an opportunity to opt out. Should any changes be made in the way we use personally identifiable information, Glance Networks, Inc. will contact you via e-mail notifying you of this change and give you the opportunity to choose to opt out of such use.

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Does this site send e-mail to site visitors?
At times, we may utilize e-mail for any of these reasons:

Occasionally, we may use opt-in e-mail lists from third parties to promote our latest specials. In all of these situations you will be provided with direction on how to opt out of future e-mails of this nature.

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What about children and privacy?
Because of the nature of our business, our Web site is not designed to appeal to children under the age of 13. Therefore, we do not knowingly attempt to solicit or receive any information from children.

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How Does Glance Networks, Inc. protect my personal information?
We are committed to protecting the information you give us, so we implement the appropriate safeguards to do so. Any information that you give us is protected by a password for added security. Within Glance Networks, Inc., your information is stored in password-protected, limited-access servers. Wherever possible, Glance Networks, Inc. servers reside behind a firewall that maintains tight controls on any access to the system from both our internal network and the Internet. Employees are made aware of our privacy policy and are trained on procedures to handle privacy-related concerns.

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Who do I contact if I am concerned about privacy and have questions or concerns?
Please send an e-mail to us at glance@glance.net or contact us at the address below.

Glance Networks, Inc.
Web Privacy Concerns
1167 Massachusetts Avenue
Arlington, MA 02476

1-877-GLANCE-ME
(1-877-452-6236)

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