Seeing matters when you want to quickly close more business.
To make your voice rise above the competition’s, you must provide prospects and customers increased convenience, instant demos, and immediate answers.
Glance for Sales visual engagement solutions make it easy for you to offer customers on-demand, humanized interactions. Using Glance’s integrated cobrowse, screen share, agent video and more, you can quickly navigate customers to exactly the places they need to be. With guided tours and personalized conversations, you can broaden opportunities for relevant upsells while increasing customer confidence. The results are every sales persons’ dream: close business faster, lower customer churn, increase renewal rates, and keep your customers coming back for more.
Seeing the value of online engagement
Using Glance visual engagement results in a multitude of benefits, improving the customer experience and causing customer satisfaction to skyrocket. Our customers have gained:
reduction in time to convert new customers to new products
increase in volume of “product reviews” to customers
Reduced sales cost-per-conversion, marketing cost-per-conversion, and associated operational cost
Discover how Glance for Sales can revolutionize your organization.
Some of the biggest organizations across the globe use Glance’s visual engagement solutions to create competitive differentiation, deliver growth through loyal customers, entice new customers, and boost customer experience.
Be Where Your Customers Are
Collaborate with customers regardless of whether content resides in a browser, in the cloud, on a desktop, or on a mobile device. Increase upsells, speed onboarding, improve customer assistance, and increase customer clarity, via any device: computers, tablets, or mobile phones.
Bring Visual to Engagement
Build confidence and understanding by interactively viewing and controlling content in real time through integrated cobrowsing, screen sharing, agent video, and mobile showcasing. Mask sensitive information while agents connect with customers across a secure infrastructure.
Integrate your Glance solution with your other customer experience solutions, including Salesforce, LiveOps, SAP, Zendesk, your CRM of choice, chat, website, and more. Capture and send data for instant analysis and constant improvement.
“At Constant Contact, our customers are our top priority. When they need help, it’s our goal to get them an answer quickly—and the Glance for Salesforce visual engagement solution has been a great tool in helping us achieve that goal. It has improved our ability to resolve issues swiftly within a single call and deliver even more ‘wow’ experiences.”
Rick Edwards, Partner Implementation Manager, Constant Contact