Software QA Manager

Glance Networks ( is looking for a hands-on Software Quality Manager.

We are a fast-growing company, located in a renovated mill building in Arlington, MA, right off the Minuteman Bikeway.  Glance is a bootstrapped profitable company, we offer 401k matching and, of course, free snacks.

We provide “visual engagement” tools that let businesses deliver amazing digital experiences by allowing sales people and prospects, support agents and customers to all see what each other are talking about online.  We pride ourselves on delivering a simple, secure service that always works.

Our service is used by customers world-wide, from small business to some of the largest and most well-known companies in finance, travel, communications and consumer technology. We use a lot of interesting technology and there is ample opportunity to learn, expand your experience and take on more responsibility.

Our teams are small, diverse, nimble and committed to product development excellence at a fast pace. This role will include hands-on individual testing as well as hiring to fill out the group, managing, and putting in place modern QA practices, tools and processes.


  • QA for a consumer or B2B SAAS product or web application, preferably on a small team in a small company
  • Development of test plans, scripts, QA processes and reporting
  • Testing web sites and web applications, particularly web application security, scalability and UI/UX testing
  • Desktop application testing on Windows and/or Mac
  • Automated testing frameworks and best practices for automated web and desktop app testing
  • Participation in bug triage, alpha and beta programs and release process
  • Experience hiring and leading in a small group
  • Ability to communicate effectively with customers, team members and other company departments
  • Experience with HTML/CSS/Javascript, modern web technologies
  • Familiarity with web and Internet technologies, TCP/IP, TLS, HTTP, proxy servers, firewalls, browsers and settings, cookies
  • and Salesforce AppExchange applications
  • Testing of mobile applications
  • Microsoft Dynamics

This is a full time on-site position, we are only able to consider candidates in the greater Boston area at this time.

To apply for this position please email

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